The word of the day on A Minute With Maxwell is “Sensitive.” He says that there are two kinds of “Sensitivity.” There is a negative type of “Sensitivity” which is about thinking and worrying about what others think and say about you. However, there’s a positive kind of “Sensitivity” that is about you caring for and about others. It’s saying to someone else, you matter to me and I have your back. A person needs to be sensitive to others’ needs in order to be an effective leader, educator, friend, Counsellor or colleague.