Simon Sinek had a most fascinating, short video on the topic of “3 Things You Must Do When Confronting Someone.” He said the order doesn’t matter but you have to do ALL 3 things, and sometimes over and over again.
He said you must be SPECIFIC and very clear over what the issue is. For example “When you ….(specific) and I fear if you do that again, I won’t be able to trust you.”
If the person denies it or becomes defensive, say it again, again, again, and again until the person gets it and wants to find a solution.
So, the 3 things:
1. Specific & Clear about the issue.
2. Consequence if behavior repeated.
3. Repeat as many times as needed!
